Extend Dynamics 365 CE using Advanced Development Techniques

Learn advanced Plugin development, JavaScript, Web API, Querying Techniques, Integration.

  Enroll in Course

Extend Dynamics 365 CE using Advanced Development Techniques

Learn advanced Plugin development, JavaScript, Web API, Querying Techniques, Integration.

  Enroll in Course


Dynamics 365 CE advanced developer training course is specially for CRM developers who want to sharpen their Dynamics 365 CE development skills and master in CRM customisation. This Dynamics 365 CE developer course teaches advanced development topics for developers and architects.

Once developers are good with basic development techniques - OOB and code based customizations - they have to look for and learn more advanced topics on their journey to become Dynamics 365 CE architects.

If you are a budding Dynamics 365 CE developer trying to learn Dynamics 365 CE development basics, we would highly recommend you attend our Dynamics 365 CE Developer Training Course before attending this one or alternatively go for the Dynamics 365 CE Advanced developer Course bundle to learn both basic and advanced development together.


In this Dynamics 365 Customer Engagement training course you will learn advanced customization topics such as advanced plugin development topics, query Dynamics 365 data using QueryExpression, FetchXML, WebAPI integration etc.

You are going to learn the following topics:

  • Extending Dynamics 365 CE using code
  • Dynamics 365 Web services
  • Using web resources
  • Plugin development
  • Shared variables in plugins
  • Pre-entity and post entity-images in plugins
  • Early bound classes using crmsvcutil.exe
  • Developing custom workflow activities
  • Query data using QueryExpression, FetchXML
  • Web API integration
  • Report building using fetchXML


This Dynamics 365 Customer Engagement course is developers and architects who already know Dynamics 365 CE/CRM development practices but want to level up their development game.

Developers must learn advanced development techniques to make the Dynamics 365 applications robust and reliable.This course also suitable for those who want to switch into a Dynamics 365 CE developers from CRM admin or functional consultant roles.

  • Software developers
  • Technical consultants
  • CRM developers
  • CRM Admins


Microsoft Dynamics 365 provides one of the hottest careers in the enterprise application market today. Both Dynamics 365 CE functional and developer resources are in need, where developers are needed slightly more in number.

With the introduction of Power Platform - PowerApps, Power Automate and Power Bi, Dynamics 365 CE consulting jobs became even more hot and needed in the market.

A 5-7 years experienced Dynamics 365 CRM consultant can get an annual pay of $80,000 to $120,000 on an average.

Course Curriculum

  Section 1 - Intro to Extending Dynamics 365 CRM
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DETAILED COURSE CONTENTS - Advanced Dynamics 365 CRM Course

The contents of this Microsoft Dynamics 365 Customer Engagement training developer course is split into 7 sections and 50+ chapters. The training course is designed to make Microsoft Dynamics 365 CRM developers familiarize with advanced developer concepts.

Section 1 - Intro to Extending Dynamics 365 CE

This section gives you an introduction to extending Microsoft Dynamics 365 CE using code, Dynamics 365 SDK (Software Development Kit) and web resources.

Section 2 - Form scripting using JScript

Using JScript you can create form event handlers for Dynamics 365 CE forms. In this section you will learn about 4 main form events and how to write JavaScript functions for each of these events.

Section 3 - Develop Plug-in and Custom workflow activities

Plugins are custom business logic which you can trigger on Dynamics 365 Customer Engagement (CE) core events so that you can augment the standard behaviour of the platform.

This section of the course will walk you through the basics of plugin development, Plugin registration and deployment and finally debugging of plugins. Also, the chapter talks about the advanced concepts in plugins such as shared variables, early and late bound, secure and unsecure configuration etc.

Finally, we talk about the development and registration of custom workflow activities which are used to extend the standard functionality of workflows and dialogs in Dynamics 365 customer Engagement (CE).

Section 4 - Querying Dynamics 365 CE Data

This section talks about the 3 types of queries to retrieve data from Dynamics 365 customer Engagement (CRM).

Those are 1) QueryExpression and QueryByAttribute 2) FetchXML and 3) LINQ queries.

Section 5 - Integrate Dynamics 365 CRM with other apps

Dynamics 365 customer engagement (CE) can be integrated with 100+ applications - using code based integration and through UI. This section of the course walks you through Web API for Dynamics 365 and also integrating .NET applications with Dynamics 365.

Section 6 - Customizing Dynamics 365 CE Ribbons and Sitemap

Ribbons and sitemaps are the two navigational components of dynamics 365 customer engagement (CE) that hold controls and can be customized as per requirements. We have mainly 3 types of ribbons in the application for forms, views and applications. Sitemap(s) are the primary form of navigation on Dynamics 365 applications that also can be customized.

Section 7- Reporting in Dynamics 365 CE

Reports can be created in Dynamics 365 Customer Engagement (CE) using UI (Report Wizard) as well as using SSRS. Report Wizard is the UI based tool using which you can create and customize tools in Dynamics 365.

For complex reports SSRS can be used to create reports where two types of queries are used - FetchXML and SQL queries. For CRM online only FetchXML reports can be used while on-premise CRM allows both FetchXML and SQL reports.


  • Perform advanced customization tasks
  • Differentiate Supported Vs Unsupported customization
  • Development using SDK v9.x
  • Understand Web resources
  • Web Services
  • Develop plugins using C#.NET
  • Deploy and Debug Plugin code
  • Implement Plug-ins
  • custom workflows
  • Implement form customization using Javascript
  • Advanced Plugin concepts
  • Develop Custom workflow activities
  • Query Data using QueryExpression and FetchXML
  • Integrate Dynamics 365 with .NET applications
  • Web API with Dynamics 365
  • Developing reports using SQL and FetchXML

Your Instructor

Firoz Muhammed
Firoz Muhammed

Firoz Muhammed is a Dynamics 365/PowerApps Coach, Architect and and corporate trainer (MCT). He has more than 12 years of experience in the IT industry into consulting, implementation and corporate training.

He carries experience on technologies like C++, C#.Net and Microsoft Dynamics 365 CE, Power Platform. As part of his career he worked for companies such as HP, Capgemini, Wipro, Qatar Airways and Accenture.

Presently he is working as a Dynamics 365 CE architect at Magnifez Technologies and also handle corporate training assignments on Dynamics 365, PowerApps, Power Automate and related technologies.

He has trained more than 1200 professionals on Dynamics 365 CE/CRM as part of his corporate training stint. He trained professionals from corporate companies such as IBM, Sony, Adobe, UST Global, Capgemini and many more.

He got his Dynamics 365 courses published on Udemy and D365 Academy. He likes to explore new technologies and like to share his knowledge through his coaching programs and video courses.

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Once you finish this Dynamics 365 Customer Engagement development training course your next step would be learning more advanced topics to become a Dynamics 365 CE expert.


You can continue learning Dynamics 365 and PowerApps development from these courses:

Course 1 - Dynamics 365 CE + PowerApps Developer Beginner Course

Course 2 - OOB Customization in Dynamics 365 CE

Course 3 - Automation in Dynamics 365 CE

Course 4 - Code Based Customization in Dynamics 365 CE

Course 5 - Advanced Development in Dynamics 365 CE

Course 6 - JavaScript Development in Dynamics 365 CE

Course 7 - Web API in Dynamics 365 CE

Course 8 - PowerApps Development Course.


Alternatively you can access all the Microsoft Dynamics 365 CE(CRM) and PowerApps training courses from from the following Ultimate course bundle.

Check out Ultimate Dynamics 365 CE course bundle

By the end of this course series you will be an expert Dynamics 365 CE + PowerApps developer :)

Frequently Asked Questions

When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.