Dynamics 365 CE Functional + Developer Course Bundle

Sales and Service functional modules + Customize using UI and code.

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Dynamics 365 CE functional + Developer training bundle is designed for consultants to become proficient in both functional and development aspects of the Dynamics 365 CE application.

This is a Dynamics 365 video training course is suitable for those who want to jump into Dynamics 365 CE developer and techno-functional job roles.

From this course will learn about sales, marketing and customer service apps functionality of the Dynamics 365 suite.

There are two courses involved in this course bundle:

  1. Dynamics 365 CE Functional Consultant Course
  2. Dynamics 365 CE developer Course


From this Dynamics 365 CE Training course bundle you will learn both functional as well development aspects of Dynamics 365 CE application.

From the course 1, Dynamics 365 CE functional consultant course you will learn the functionals apps such as Dynamics 365 for Sales, Customer service and Marketing, and how to make use of them for your business.


This Dynamics 365 CE functional + Developer course bundle is for anyone who wants to become a developer and/or techno-functional consultant.

And this course will be beneficial to you if you are any of the following:

  • Dynamics 365 CE Developer
  • Dynamics 365 Techno-functional Consultant
  • CRM Administrator
  • Dynamics 365 Architect
  • Student


Dynamics 365 CE functional + developer course bundle will make you a techno-functional consultant in the end.

These are the things you should be prepared with:

  • Basic computer knowledge.
  • Basic understanding of .NET programming and JavaScript
  • A good internet connection and a PC.
  • Interest to learn a new technology.

Courses Included with Purchase

Microsoft Dynamics 365 CE (CRM) Developer Course ( Zero to Hero )
Learn to extend Dynamics 365 CE application using OOB tools and code. 15+ hours of video content.
Firoz Muhammed
Microsoft Dynamics 365 CE for Functional Consultants
Learn how to use Dynamics 365 Sales and Customer Service apps for business.
Firoz Muhammed

Original Price: $84


Course 1 in the bundle, Dynamics 365 CE Functional Consultant course includes 4 sections which are mentioned below.

Section 1 - Intro to Dynamics 365 CRM

First section of the course gives you an introduction to CRM concept and Dynamics 365 CE ( CRM) to start with. It will give you an overview of different modules in Dynamics 365 customer engagement, basic CRM terminologies, dynamics 365 apps. The chapter will also walk you through the process of creating a Dynamics 365 trial account and configure it to use.

Section 2 - Sales Management in Dynamics 365 CRM

This section is on sales management where you will learn about lead management, opportunity management, product catalog and advanced order processing topics such as quotes, orders and invoices.

Section 3 Customer Service in Dynamics 365 CRM

This section is on customer service management which will walk you through the basics of customer service, case life-cycle, knowledge base and KB articles, contracts, entitlements and Service Level Agreements( SLAs).

Section 4 - Configuring Microsoft Dynamics 365 CRM

explains how to configure your Dynamics 365 Customer application. Chapter 10 covers topics on basics administration settings, auto-numbering, additional currency and language setup, Security models, how to set up the basic security elements in two parts.


  • Work with Dynamics 365 CRM comfortably
  • Use Dynamics 365 for your sales operations
  • Perform customer service operations using Dynamics 365
  • Perform Order processing

"Well organized course with real life examples helped me get a job"

I purchased Dynamics 365 CRM advanced developer course. The course is well structured and the trainer, Firoz Muhammed has in depth knowledge on Dynamics 365 and CRM. He were able to demonstrate course material through real life examples, and that made the learning easier and fun.

- Summayya Aslam, Dynamics 365 Architect, Australia.

Your Instructor

Firoz Muhammed
Firoz Muhammed

Firoz Muhammed is a Dynamics 365/PowerApps Coach, Architect and and corporate trainer (MCT). He has more than 12 years of experience in the IT industry into consulting, implementation and corporate training.

He carries experience on technologies like C++, C#.Net and Microsoft Dynamics 365 CE, Power Platform. As part of his career he worked for companies such as HP, Capgemini, Wipro, Qatar Airways and Accenture.

Presently he is working as a Dynamics 365 CE architect at Magnifez Technologies and also handle corporate training assignments on Dynamics 365, PowerApps, Power Automate and related technologies.

He has trained more than 1200 professionals on Dynamics 365 CE/CRM as part of his corporate training stint. He trained professionals from corporate companies such as IBM, Sony, Adobe, UST Global, Capgemini and many more.

He got his Dynamics 365 courses published on Udemy and D365 Academy. He likes to explore new technologies and like to share his knowledge through his coaching programs and video courses.


Once you finish this Dynamics 365 Customer Engagement development training course your next step would be learning more advanced topics to become a Dynamics 365 CE expert.


You can continue learning Dynamics 365 and PowerApps development from these courses:

Course 1 - Dynamics 365 CE + PowerApps Developer Beginner Course

Course 2 - OOB Customization in Dynamics 365 CE

Course 3 - Automation in Dynamics 365 CE

Course 4 - Code Based Customization in Dynamics 365 CE

Course 5 - Advanced Development in Dynamics 365 CE

Course 6 - JavaScript Development in Dynamics 365 CE

Course 7 - Web API in Dynamics 365 CE

Course 8 - PowerApps Development Course.


Alternatively you can access all the Microsoft Dynamics 365 CE(CRM) and PowerApps training courses from from the following Ultimate course bundle.

Check out Ultimate Dynamics 365 CE course bundle

By the end of this course series you will be an expert Dynamics 365 CE + PowerApps developer :)

Frequently Asked Questions

When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.

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