Dynamics 365 CE functional + Developer training bundle is designed for consultants to become proficient in both functional and development aspects of the Dynamics 365 CE application.
This is a Dynamics 365 video training course is suitable for those who want to jump into Dynamics 365 CE developer and techno-functional job roles.
From this course will learn about sales, marketing and customer service apps functionality of the Dynamics 365 suite.
There are two courses involved in this course bundle:
- Dynamics 365 CE Functional Consultant Course
- Dynamics 365 CE developer Course
WHAT YOU WILL LEARN
From this Dynamics 365 CE Training course bundle you will learn both functional as well development aspects of Dynamics 365 CE application.
From the course 1, Dynamics 365 CE functional consultant course you will learn the functionals apps such as Dynamics 365 for Sales, Customer service and Marketing, and how to make use of them for your business.
This Dynamics 365 CE functional + Developer course bundle is for anyone who wants to become a developer and/or techno-functional consultant.
And this course will be beneficial to you if you are any of the following:
- Dynamics 365 CE Developer
- Dynamics 365 Techno-functional Consultant
- CRM Administrator
- Dynamics 365 Architect
PREREQUISITES TO ATTEND THIS COURSE
Dynamics 365 CE functional + developer course bundle will make you a techno-functional consultant in the end.
These are the things you should be prepared with:
- Basic computer knowledge.
- A good internet connection and a PC.
- Interest to learn a new technology.
DETAILED COURSE CONTENTS
Course 1 in the bundle, Dynamics 365 CE Functional Consultant course includes 4 sections which are mentioned below.
Section 1 of the course gives you an introduction to CRM concept and Dynamics 365 CE ( CRM) to start with. It will give you an overview of different modules in Dynamics 365 customer engagement, basic CRM terminologies, dynamics 365 apps. The chapter will also walk you through the process of creating a Dynamics 365 trial account and configure it to use.
Section 2 is on sales management where you will learn about lead management, opportunity management, product catalog and advanced order processing topics such as quotes, orders and invoices.
Section 3 is on customer service management which will walk you through the basics of customer service, case life-cycle, knowledge base and KB articles, contracts, entitlements and Service Level Agreements( SLAs).
Section 4 explains how to configure your Dynamics 365 Customer application. Chapter 10 covers topics on basics administration settings, auto-numbering, additional currency and language setup, Security models, how to set up the basic security elements in two parts.
ONCE YOU FINISH THIS DYNAMICS 365 CRM FUNCTIONAL COURSE YOU WILL BE ABLE TO:
- Work with Dynamics 365 CRM comfortably
- Use Dynamics 365 for your sales operations
- Perform customer service operations using Dynamics 365
- Perform Order processing
Courses Included with Purchase
Original Price: $84
"Well organized course with real life examples helped me get a job"
I purchased Dynamics 365 CRM advanced developer course. The course is well structured and the trainer, Firoz Muhammed has in depth knowledge on Dynamics 365 and CRM. He were able to demonstrate course material through real life examples, and that made the learning easier and fun.
- Summayya Aslam, Dynamics 365 Architect, Australia.
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Firoz Muhammed is a Dynamics 365/PowerApps Coach, Architect and and corporate trainer (MCT). He has more than 12 years of experience in the IT industry into consulting, implementation and corporate training.
He carries experience on technologies like C++, C#.Net and Microsoft Dynamics 365 CE, Power Platform. As part of his career he worked for companies such as HP, Capgemini, Wipro, Qatar Airways and Accenture.
Presently he is working as a Dynamics 365 CE architect at Magnifez Technologies and also handle corporate training assignments on Dynamics 365, PowerApps, Power Automate and related technologies.
He has trained more than 1200 professionals on Dynamics 365 CE/CRM as part of his corporate training stint. He trained professionals from corporate companies such as IBM, Sony, Adobe, UST Global, Capgemini and many more.
He got his Dynamics 365 courses published on Udemy and D365 Academy. He likes to explore new technologies and like to share his knowledge through his coaching programs and video courses.