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Getting Started with Dynamics 365 Customer Engagement ( CRM)
Section 1 - Course Overview
Chapter 1 - Course Overview (2:41)
Chapter 2 - Intro to Customer Relationship Management (5:14)
Chapter 3 - Common Features of CRM Systems (2:26)
Chapter 4 - How CRM can help your business? (1:28)
Section 2 - Work with Dynamics 365 CRM
Chapter 06 - Intro to Dynamics 365 CRM (3:40)
Chapter 07 - First look at Dynamics 365 CRM application (5:04)
Chapter 08 - Application Navigation (4:26)
Chapter 12 - Work with Dashboards (1:57)
Chapter 13 - New Dynamics CRM Apps Navigation (1:07)
Chapter 14 - Basics Modules in Dynamics 365 CRM (2:51)
Section 3 - Sales Management in Dynamics 365 Customer Engagement
Chapter 15 - Sales and Customer Service Management Overview (4:18)
Chapter 16- Register a free version of Dynamics 365 CRM (4:23)
Chapter 17 - Login to your Dynamics 365 CRM account (2:42)
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Chapter 2 - Intro to Customer Relationship Management
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