The Complete Dynamics 365 CE Techno-functional Course Bundle

Learn Functional + Developer + Adv developer training Courses.

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Dynamics 365 Customer Engagement (CE) is one of the hottest CRM applications available in the market today. It been used by most of the corporate companies to manage their sales, customer service, marketing, field service operations.

Microsoft released Dynamics 365 in November 2016 which combines its legendary Dynamics CRM and Dynamics ERP applications (Dynamics Ax, Dynamics NAV) into one big package. The updated version of Dynamics CRM is known as Dynamics 365 Customer Engagement (CE) which includes 5 business applications namely.

  • Sales
  • Customer Service
  • Marketing
  • Field Service
  • Project Service Automation

The demand for Dynamics 365 Customer Engagement consultants is higher in the market, you can either choose the functional consultant role or developer ( technical consultant) role.

Dynamics 365 Customer Engagement Course Bundle:

This course bundle includes all the three courses needed to become Dynamics 365 Customer Engagement Consultant. And this course bundle suites for anyone who want to get started with Dynamics 365 Customer Engagement and become an expert.

The bundles includes 3 courses namely -

1. Dynamics 365 CE Functional Consultant Course

2. Dynamics 365 CE Developer Course

3. Dynamics 365 CE Advanced Developer Course

Course Curriculum

Course 1: Dynamics 365 CE Functional Consultant Course

This video course contains 4 sections that walk you through the overview of Dynamics 365 CE, how to use Dynamics 365 for Sales and Dynamics 365 for Customer Service application, and finally the configuration of Dynamics 365 CE.

Section 1 - Overview of CRM and Dynamics 365

Section 2 - Dynamics 365 for Sales

Section 3 - Dynamics 365 for Customer Service

Section 4 - Configure Dynamics 365 Customer Engagement

Check out Dynamics 365 CE Functional Consultant Course

Course 2: Dynamics 365 Developer Course

This course is for the technical consultants and developers who want to get into Dynamics 365 CRM developer role. The course focuses on customizing the application using Out of the Box features (using User Interface) and using code. It allows detailed chapters on how to develop custom code for customizing Dynamics 365 CE using plugins and custom workflow activities that every Dynamics 365 developers should be expert on.

Following are the course sections which will walk you through customizing Dynamics 365.

Section 1 Intro to customize Dynamics 365 Customer Engagement:

Section 2 - Customize Dynamics 365 CE entities

Section 3 - Processes for Automating Business Processes

Section 4 - Extending Dynamics 365 using Code

Section 5 - Develop Plug-in and custom workflow activities

Section 6 - Customize Ribbons, Sitemap and reports

Check out Dynamics 365 Developer Course

Course 3: Advanced Development on Dynamics 365 CE

This course will help polish your development skills on Dynamics 365 CE. The course focuses more on advanced development topics such as advanced plugin development topics using pre-entity image and post-entity images, shared variables, query data using QueryExpression and FetchXML, connect to Dynamics 365 using Web API, integration with .NET applications etc.

Section 1 - Intro to Extending Dynamics 365 CE

Section 2 - Form scripting using Jscript

Section 3 - Develop Plug-in and Custom workflow activities

Section 4 - Querying Dynamics 365 Data

Section 5 - Integrate Dynamics 365 E with other apps

Section 6 - Customizing Dynamics 365 CE Ribbons and Sitemap

Section 7- Reporting in Dynamics 365 CE

Check out Advanced Development on Dynamics 365 CE

Courses Included with Purchase

Microsoft Dynamics 365 CE (CRM) Developer Course ( Zero to Hero )
Learn to customize Dynamics 365 CRM application using OOB tools and code. 18+ hours of video content.
Firoz Muhammed
Extend Dynamics 365 CE using Advanced Development Techniques
Learn advanced Plugin development, JavaScript, Web API, Querying Techniques, Integration.
Firoz Muhammed
Microsoft Dynamics 365 CE for Functional Consultants
Learn how to use Dynamics 365 Sales and Customer Service apps for business.
Firoz Muhammed

Original Price: $131

"Really like the way the trainer, Firoz Muhammed explains each and every concept in the training and really worth trying. Recommend training from Dynamics 365 Academy any day".

- Ville Andreas Randele, Dynamics 365 Consultant

Your Instructor

Firoz Muhammed
Firoz Muhammed

Firoz Muhammed is a Dynamics 365/PowerApps Coach, Architect and and corporate trainer (MCT). He has more than 12 years of experience in the IT industry into consulting, implementation and corporate training.

He carries experience on technologies like C++, C#.Net and Microsoft Dynamics 365 CE, Power Platform. As part of his career he worked for companies such as HP, Capgemini, Wipro, Qatar Airways and Accenture.

Presently he is working as a Dynamics 365 CE architect at Magnifez Technologies and also handle corporate training assignments on Dynamics 365, PowerApps, Power Automate and related technologies.

He has trained more than 1200 professionals on Dynamics 365 CE/CRM as part of his corporate training stint. He trained professionals from corporate companies such as IBM, Sony, Adobe, UST Global, Capgemini and many more.

He got his Dynamics 365 courses published on Udemy and D365 Academy. He likes to explore new technologies and like to share his knowledge through his coaching programs and video courses.


Once you finish this Dynamics 365 Customer Engagement development training course your next step would be learning more advanced topics to become a Dynamics 365 CE expert.


You can continue learning Dynamics 365 and PowerApps development from these courses:

Course 1 - Dynamics 365 CE + PowerApps Developer Beginner Course

Course 2 - OOB Customization in Dynamics 365 CE

Course 3 - Automation in Dynamics 365 CE

Course 4 - Code Based Customization in Dynamics 365 CE

Course 5 - Advanced Development in Dynamics 365 CE

Course 6 - JavaScript Development in Dynamics 365 CE

Course 7 - Web API in Dynamics 365 CE

Course 8 - PowerApps Development Course.


Alternatively you can access all the Microsoft Dynamics 365 CE(CRM) and PowerApps training courses from from the following Ultimate course bundle.

Check out Ultimate Dynamics 365 CE course bundle

By the end of this course series you will be an expert Dynamics 365 CE + PowerApps developer :)

Frequently Asked Questions

When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.

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