2.3 Dynamics 365 FNO Basics 

▪ Dynamics 365 includes CRM and ERP applications from legacy Microsoft Dynamics application suite. 

▪ Dynamics 365 apps are broadly classified into: 1. Dynamics 365 Customer Engagement (CE) 

2. Dynamics 365 Finance and Operations (FNO) 

3. Dynamics 365 Business Central(BC)