Types of Customizations

2 Types of Customizations 

Customizations in Dynamics 365 CE is broadly classified into two: 

▪ Out-of-the-Box(OOB) Customizations 

▪ Code based Customizations 



Levels of Customizations 

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Types of  

Customization 

OOB Customization 

Any customization that perform with the help UI based OOB tools. 

▪ Form, View Customization. 

▪ Workflows and dialogs. 

 

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Code Based Customization 

Types of  

Customization 

Using code to customize the standard features. C# or VB.NET be utilization. Also, Jscript for customizing forms. 

▪ Plugins 

▪ Custom workflow activities. 

▪ Web Services

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